Shipping Policy

SHIPPING 

HOW LONG AFTER ORDERING IS MY ORDER SHIPPED?

We typically ship all orders within 2-4 business days. If you select Expedited Processing at checkout, we'll ship within 24-48 hours depending on which time in the day the orders are placed. 

WHICH CARRIER DO YOU USE?

We ship all items with local Courier within UAE. For international shipments, your local mail carrier will handle and deliver the item once it enters your country. 

HOW LONG DOES IT TAKE TO ARRIVE?

We ship all orders from our UAE. Due to Covid-19, some international packages may be delayed due to routing or customs delays.

  • UAE - Within 2-5 business days
  • Rest of the World - Within 5-20 business days

Check your local mail carrier website for the latest updates on how Covid-19 is affecting deliveries. 

I DIDN'T RECIEVE MY ORDER

Please email us: mrbudaigiftmall@gmail.com, quoting your order number from the confirmation email/SMS message. We'll help track down your order. Alternatively, you can also Live Chat by clicking on the Bubble at the bottom right hand corner of our site.

SHIPPING INSURANCE 

Shipping insurance is offered at checkout. It's provided by Mr Budai and covers you in case the item is lost, stolen, or damaged in transit. To make a claim, contact our support team.

Please note - shipping insurance is non-refundable once your order has shipped.